
Cancellation Policy: 100% refund if canceled 24 hours before the starting time.
After 15 minutes of no arrival, it will be considered a "No Show" and charged 100%.
Cancellations due to bad weather are 50% refunded.
Weather Policy: Our activities take place rain or shine! However, in case of severe weather (e.g., heavy storms, lightning, or floods), the final decision to cancel or reschedule the activity will be made on-site at the meeting point. If the activity must be rescheduled, it will be done once without additional cost, based on availability. If you are unable to reschedule, we will provide a refund of 50% of the total tour cost.
Transportation services, if booked, are non-refundable.
If you have concerns about the weather on the day of your activity, please contact us directly at +50624797019 or danaus.reservas@hotmail.com.
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